Frequently Asked Questions

General

Do you sell gift certificates?

Yes, T.K Anderson gift certificates are available for purchase. Please contact our staff at 706-549-5286 or info@tkanderson@gmail.com

Do I need an appointment?

We recommend making appointments for custom designs. This way you and our designer have ample time to discuss ideas and the next steps. If you need a repair or want to shop no appointment is necessary. Please stop by anytime during our business hours Monday - Friday from 10am-6pm.

How do I care for my jewelry?

Visit our Care & Clean page here.

Soaps, lotions and other everyday items can leave a hazy residue on your diamond and setting, reducing the brilliance of the stone. There are jewelry cleaning solutions in the marketplace that you can use to clean the stone and setting, but an easy household solution is to use a mild dish soap mixed with water, lightly brush with a soft bristled tooth brush and then rinse in warm water. Dry with a lint-free cloth.

How often should my jewelry be checked and cleaned?

Having your jewels checked every 6 or 12 months ensures that your stones are secure and allow us to keep an eye on every day wear and tear. We perform this service for free on all the jewelry we sell.

Repairs

How long does a repair take?

Repairs take 1- 4 weeks depending on complexity. New engagement rings we strive for same day turn around.

What is the cost of a ring sizing?

The price of a sizing depends on a variety of factors (type of metal, number/type of stones, width of ring, size difference, etc.). Feel free to bring your ring by our shop and we would be happy to provide you with a free estimate.

Do repairs stay in your studio?

Yes! We have a full scale shop with highly experienced jewelers. All work is done on the premises with extraordinary attention to detail. All jewelry is insured when in our possession.

Appraisals

Do you do appraisals?

Yes! We offer appraisals based on the insurance replacement value of your jewelry. Our appraisals are performed by a GIA trained Graduate Gemologist and include detailed descriptions and photographs of your jewelry.

How long does an appraisal take?

Appraisals can take 1 - 2 weeks depending on the number of appraisals and complexity.

How much does an appraisal cost?

Appraisals cost around $85 per piece. Larger pieces of jewelry can reach up to $130.

Is it important to have insurance?

Yes. Insurance companies will cover your jewelry for loss, theft and damage. We can provide you with a free quote from our insurance company, Jeweler’s Mutual. Feel free to compare it with your insurance agent if you are thinking about adding a jewelry rider to your homeowners or renters policy. You will need an appraisal for coverage, which is available for all our items.

Custom Design

How long will it take to complete a custom project?

Typically between 2 - 6 months depending on many variables. We can meet most realistic schedules, so let us know what is important to you and we will do our very best to achieve it!

Can I use gems and metal from other jewelry for my new design?

We can design your new piece of jewelry around stones you already have and even cast a new piece using your metal in some cases.

What’s a price range for custom design?

In general, a custom piece usually starts around $1500, and goes up from there. See our Custom Design page for more information on the process.